How Can Our Coordinators Help You?

Understanding your NDIS plan can be complex, especially with changing rules and jargon. At True Potential, we use clear, simple language to help you understand your funding and use it to achieve your goals. We connect you with trusted providers, coordinate your supports, and help track budgets and invoicing. We guide you through plan reviews and challenging times, while building your confidence, independence, and skills to manage your NDIS journey with clarity and control.

Understand & Implement Your NDIS Plan

Understanding your NDIS plan can be extremely challenging, especially with all the new rules and jargon the NDIS implement each year. At True Potential, we put a lot of emphasis on ensuring you can understand your NDIS plan through clear, simple language to help explain your funding and how you can use it appropriately to support your goals.

Connect You With Trusted & Suitable Providers

Finding trusted and suitable providers with the right experience to meet your needs can feel overwhelming and stressful. We work closely with you to make this process simple and stress-free. By understanding your goals, needs, and personal preferences, we help you identify providers who are experienced, reliable, and a perfect fit for you.

Coordinate Services & Support

Our goal is to take the stress out of managing all your supports to ensure you can focus on what is most important to you. We will communicate with your providers, ensuring that they are all on the same page regarding your care and that your needs are attended too.

Monitor Funding, Invoices & Service Delivery

We help you keep track of the funding, invoicing, and service delivery, as it can become overwhelming. At True Potential, we put a large emphasis on supporting your independence. We will encourage and support you to understand these processes and concepts to help you build confidence and take control of your NDIS journey.

Support You During Plan Reviews

Having a Plan Review can be one of the most stress-inducing processes within the NDIS. We help you understand the entire process from A to Z and guide you before and during the review, ensuring you are comfortable. We put a large emphasis on helping you build your capacity to complete a plan review confidently.

Assist During Period of Change or Crisis

Sometimes life happens, and we are left in a position that is challenging. As your support coordinator, we are there to support you during these times and connect you with services so you can feel safe, supported, and confident.

Build Capacity, Independence & Confidence

We focus on building your capacity, independence, and confidence in meaningful, achievable ways. We support you to understand your NDIS plan, make informed choices, and develop skills to manage supports over time. By encouraging participation and self-advocacy, we help you build confidence and work towards your NDIS goals at your own pace.

Future & Long Term Planning

We help you plan to build a stable, confident, and independent future. We work with you to explore where you would like to be in the coming years and create clear, practical steps to get there. This could include housing goals, employment opportunities, skill development, or gradually becoming more independent. Our focus is on building supports that grow with you and help you feel secure, capable, and in control of your NDIS journey.

Community Inclusion

Community inclusion is about helping you feel connected, valued, and involved in the world around you. We support you to explore local activities, social groups, sports clubs, volunteering, education, or cultural programs that match your interests and goals. By understanding what matters to you, we help remove barriers and build confidence so you can participate comfortably and safely. Our aim is to strengthen your sense of belonging, build meaningful relationships, and support you to enjoy an active, fulfilling community life.